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Why are other machines I see so much
more expensive?
Quite frankly, no particular reason. Our equipment compares
in construction, components and performance with any major competitor
in our marketplace. In many instances even better. Price does not
mean that you are purchasing the "Mercedes" of
Vapor Cleaners if it is more expensive.
What is the warranty I will receive?
Our warranty on all of our Vapor Cleaners to our
knowledge is one of the
longest and most complete warranty in the industry. Most models come with a 1 year parts and
labor, 3 year parts, and up to 5 years warranty on the boiler. Please read warranty before
purchasing.
How do I receive
service after my purchase?
We are a complete sales and service company.
We are the direct importer for many of our products. We provide
much of our own warranty & repair work on site. We will work
directly
with you and the manufacturer on any products that we do not service
"in-house". We stand by our products.
What is the difference between Steam and
Vapor?
Temperature. Although we do carry a steam cleaner for
the beginner, our complete line consists of Vapor Cleaners. Dry
steam vapor is created by temperatures of at least 260 degrees
internal.
Our Vapor cleaners have boiler temperatures ranging from 293 - 305
degrees Fahrenheit. This will give you the highest cleaning power
and pressure output. The higher the temperature, the more condensed
water molecules become.
Mold, mildew and bacteria's cannot withstand these high temperatures.
Can I adjust my pressure?
Our Vapor Cleaners all have adjustable pressure output.
Therefore, you can regulate your pressure from the lowest to the
highest and anywhere in between. As you become familiar with your
machine you will find that you will use many different settings
for different applications.
What accessories do I receive and how
is the quality?
You will receive every accessory that is made to work
with the cleaner. There are no additional purchases necessary when
ordering your Vapor Cleaner. Our attachments are heavy duty and
designed for long use. The only parts you may ever reorder are the
small detail brushes which eventually wear depending on your uses.
Our attachments are designed with safety and ease of use as a priority.
All parts and attachments are available at all times for immediate
shipment.
Will I receive helpful instructions and
customer support?
Vapor Cleaners are actually quite simple to operate,
but when trying something new there are always questions and concerns.
Manuals come with every unit, most importantly we encourage first
time buyers to feel comfortable to call with any questions they
may have. Our staff is fully trained and familiar with the equipment.
We are ready to help with any questions or concerns you may have.
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